Effective Date: July 1, 2026 | Last Updated: July 1, 2026
Welcome to Tawazay. These Terms & Conditions govern your access to and use of the Tawazay website, online ordering services, mobile applications (if applicable), and related products and services.
By accessing our website, placing an order, or using any Tawazay services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.
Tawazay is a fast-food brand committed to providing quality food, efficient service, and exceptional customer experiences through its restaurants, digital platforms, and delivery services. Throughout these Terms & Conditions, "Tawazay," "we," "our," and "us" refer to Tawazay Fast Food and its affiliated operations.
By accessing our website or placing an order, you confirm that you are legally capable of entering into binding agreements, the information provided by you is accurate and complete, you will use our services in accordance with applicable laws and regulations, and you agree to these Terms & Conditions.
Users may access and use our website for lawful purposes only. You agree not to use the website for fraudulent activities, attempt unauthorized access to systems or data, interfere with website operations, upload harmful software, viruses, or malicious code, misrepresent your identity or information, or violate any applicable laws or regulations. Tawazay reserves the right to restrict access to users who violate these terms.
We strive to ensure all product descriptions, images, pricing, and promotional information are accurate. However, product images are for illustrative purposes only, actual products may vary slightly in appearance, availability may differ by location, and certain menu items may be discontinued without prior notice. Tawazay reserves the right to modify menu offerings at any time.
All prices displayed on our website are subject to change without prior notice, and may vary based on location, delivery zones, promotional offers, and taxes and applicable charges. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
Payment may be accepted through approved payment methods, including Cash on Delivery (where available), Debit Cards, Credit Cards, Digital Wallets, and Online Payment Gateways.
When placing an order, customers are responsible for providing accurate contact details, providing complete delivery information, and reviewing order details before submission. Once an order is confirmed, modifications or cancellations may not always be possible depending on the preparation stage. Tawazay reserves the right to refuse or cancel orders in certain circumstances.
Promotional offers, discount codes, loyalty rewards, and special campaigns may be subject to additional terms. Tawazay reserves the right to modify, suspend, cancel, or limit eligibility for promotions. Promotions cannot be combined unless specifically stated otherwise.
Delivery services are subject to delivery area coverage, weather conditions, traffic conditions, operational capacity, and availability of delivery personnel. Estimated delivery times are provided for convenience only and are not guaranteed. Tawazay shall not be liable for delays resulting from circumstances beyond reasonable control.
Customers agree to provide accurate information, maintain respectful communication with staff, accept deliveries at the provided address, and comply with applicable laws while using our services. Abusive, threatening, or inappropriate behavior toward employees or representatives may result in service refusal.
All content available on the Tawazay website, including but not limited to logos, trademarks, designs, images, text, graphics, menus, and website content, is the property of Tawazay or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, or used without prior written permission.
If users submit reviews, comments, suggestions, photographs, or other content, they grant Tawazay a non-exclusive right to use such content for business purposes. Content must not be unlawful, offensive, misleading, or defamatory. Tawazay reserves the right to remove content at its discretion.
To the maximum extent permitted by law, Tawazay shall not be liable for indirect losses, consequential damages, loss of profits, service interruptions, website downtime, technical errors, or delays caused by third parties. Our liability shall be limited to the value of the affected order where applicable.
Customers are responsible for reviewing ingredient information and informing Tawazay of known allergies where appropriate. While we take reasonable precautions, food preparation areas may contain allergens including but not limited to dairy, wheat, eggs, soy, nuts, and seafood. Tawazay cannot guarantee an allergen-free environment.
Customer information is handled in accordance with our Privacy Policy. By using our services, you acknowledge and accept the practices described in our Privacy Policy.
Our website may integrate third-party services including payment providers, delivery platforms, marketing tools, and analytics services. Tawazay is not responsible for the policies, actions, or performance of third-party providers.
Tawazay shall not be liable for any failure or delay in performance caused by events beyond reasonable control, including natural disasters, government restrictions, labor disputes, internet outages, power failures, and public emergencies.
We reserve the right to suspend or terminate access to our website or services where users violate these Terms & Conditions, engage in fraudulent activities, misuse company systems, or create security risks.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Pakistan.
Tawazay may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our services following updates constitutes acceptance of the revised terms.
For questions regarding these Terms & Conditions, please contact:
? legal@tawazay.com
? support@tawazay.com
? +92 3-111-000-744
? Hyderabad, Pakistan
At Tawazay, we are committed to providing a safe, transparent, and reliable experience for all customers. These Terms & Conditions are designed to protect both our customers and our business while ensuring a positive experience for everyone who interacts with the Tawazay brand.
Fresh Taste • Fast Delivery • Real Hospitality
© 2026 Tawazay. All Rights Reserved. Use of this website and our services constitutes acceptance of these Terms & Conditions.
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